Springwell Medical Centre
39 Ardmillan Terrace Edinburgh EH11 2JL
Tel: 0131 347 1860
Fax: 0131 347 1861
Out of Hours: 111
In August 2018 there were 223 missed appointments (DNA'd). Please cancel appointments if you are unable to attend.

NEWS

Text Messaging

All patients who have not consented to receive text messages from the practice have now been opted out.  If you have not given written consent you will no longer receive any text messages from the practice.  If you wish to receive text message appointment reminders and other information regarding your health please come into the surgery and fill out a consent from.  Alternatively please click on the link below and post or drop this into reception where we will update your record accordingly.

***** TEXT REMINDER FOR APPOINTMENTS *****

The text messages we send out to remind patients of their appointments are purely a courtesy. Although this also helps in minimising our DNA (did not attend) appointment rate, we would still expect patients to keep a record of any appointments made and attend those appointment regardless of receiving a reminder text or not.  After initial teething problems this service is working well but like any other IT system it can fail through no fault of our own.  We will continue to give appointment cards out as before and ask all patients to keep a note of their future appointments exactly as was done previously; diary, calendar etc. 
If for any reason the text service is down and you do not receive your reminder and fail to attend an appointment we will follow our DNA policy.  Please see the Wasted Appointments tab on the left had side of this page for more information.



Patient Self Service Check-In Screen

We have had a check in station installed in the practice and can confirm it is now live!  This is situated on the curved wall in reception near to the seating area.  We ask that all patients who are attending the surgery for an appointment use this check-in service.   If you have any difficulties or wish to be shown how to use this then please speak to reception.  By using this very easy service you will reduce lengthy queues at the front desk enabling the receptionists to deal with more complex and confidential issues and answer the phones efficiently.


Patient Toilets

Following the closure of the local public toilet facility the patient toilets are being used by non-patients in an inappropriate and undesirable manner and putting safety of patients and staff at risk. We have been unable to prevent this and unfortunately (and after seeking advice) have had to install locks on the toilet doors. Any patient wishing to use the toilet will have to request a key from reception. If you are seeing the GP or nurse and think they may need to test a sample of urine please ask reception for a urine sample pot and try to provide a sample to take in with you. This will be much appreciated and will save time. We apologise for any inconvenience caused.

Welcome to Springwell Medical Centre's website!

We have taken a lot of time gathering all information and making this website as user friendly as possible.  We would be very grateful if you could spend a little time to check out all areas.  If there is anything you would like to see or any questions we have not answered then please drop us some feedback. 

Any important changes, updates or seasonal information we need to highlight to you will be on this page. The red ticker bar accross the top of the screen will show how many people did not attend their appointment last month either by not giving us enough notice to be able to give the appointment out to another patient or not notifying us at all.

We are an established family practice situated in the Gorgie/Dalry are of the City of Edinburgh.  Our team of friendly staff provide a wide range of medical services and our aim is to provide a consistently high quality of services for our patients.  We are currently accepting new patients on to our list although we have two restrictions..  To find out more on how to register with us please see the "How To Register With Us" tab on the left hand column.

 

PLANNED SURGERY CLOSURES 2018/2019
 

The Surgery will be closed on the dates shown below.  Posters will be displayed on our notice board in reception and on the front door at least one week before the closure.
 

Public Holidays 2018/2019

The Medical Centre will be closed all day on the dates
specified.
Monday 1st January 2018
Tuesday 2nd January 2018
Friday 30th March 2018
Monday 2nd April 2018
Monday 7th May 2018
Monday 17th September 2018
Tuesday 25th December 2018
Wednesday 26th December 2018
Tuesday 1st January 2019
Wednesday 2nd January 2019
New Year
New Year
Good Friday
Easter Monday
May Day
Autumn Holiday
Christmas Day
Boxing Day
New Year
New Year

Protected Learning Time (PLT)

The Medical Centre will be closed from 12:30 - 18:00
for staff training on the dates specified.
Please note, we will close at 12:30 and will re-open the
following day at 08:00.

7th February 2018
7th March 2018
16th May 2018
5th September 2018
3rd October 2018
7th November 2018

 
 
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